We founded Sell-Phone Clinic with one goal in mind: giving our customers the best shopping experience we possibly can. To do so, we’ve designed our store policies to make sure our clients have a fair, rewarding and enjoyable shopping experience whenever they come to Sell-Phone Clinic. Read our policies below and don’t hesitate to contact us with any questions.
REFUNDS AND RETURNS
All sales are final, No Exceptions. A 25% restocking fee will be charged on any accepted returns. No returns/exchange on any accessories purchased. No refunds on any activations or monthly payments. ALL devices and repairs come with a 90 day warranty WITH receipt. No warranty on any water damaged devices that have been repaired. Sell-Phone Clinic will not be held liable for any other known, unknown, or pre-existing damages to devices EXCEPT for the repair explicitly specified at time of said repair. Please inspect the phone that you are buying, as there are no refunds. Any phone that has been tempered with, rooted, unlocked, jailbroken, flashed, repaired [via other company than us], IMEI repaired, software alteration, updated, etc. WARRANTY WILL BE VOIDED. All special order repairs require full payment in advance, NO EXCEPTIONS. No refunds on any special ordered parts. Any devices not collected by the 10th day of receipt will be recycled.